Delivery Methods

Free worldwide shipping on nearly all orders!

WISHSAILS.com ships worldwide to nearly every country across the globe, we employ the services of major, trusted international carriers to ensure your package arrives at your destination fast and securely.

Shipment Upgrade Notice

We've put a lot of focus on making sure the items get delivered to our customers as quickly as possible. So lately we've upgraded our shipping system to provide better service: we managed to shorten the shipping time, especially for UK, FR, DE & CA customers!

From May. 11, 2019, customers can enjoy FREE STANDARD SHIPPING on orders over USD$50 (shipping cost excluded) (it was FREE FLAT RATE SHIPPING on orders over USD$49 before this upgrading). The order amount for free shipping has been increased due to the rise in shipping cost, which is out the consideration of providing better service and faster delivery. We appreciate your understanding.

*Please note:

1. The new shipping system takes effect from May.01 2:00 CDT, and the orders before this will still be shipped out with our old shipping system. Practically, we ensure 98% of the orders delivered in time. For some remote places, it may take a bit longer.

2. All packages have specific tracking information.

Shipping Method

Shipping Method & Cost

Shipping Method

Country or Region

Cost

Shipping Time (business days)

Standard Shipping

United States/ Europe/ Australia

Free for orders over $50

otherwise $4.99

12-25

South Africa/Mexico/ Brazil/Canada

Free for orders over $50

otherwise $6.99

15-25

Asian

Free for orders over $50

otherwise $4.99

7-20

Other countries

Free for orders over $50

otherwise $6.99

15-30

 

 

 

Other Shipping Methods

Country or Region

Shipping Time (business days)

Priority Direct Mail

United States

7-15

France, Germany, Spain, Australia, United Kingdom

7-15

Canada

10-20

Mexico

10-20

Expedited Shipping

Brazil

10-15

Canada, Ireland, Israel

4-8

India, Malaysia, Mexico, Netherlands, New Zealand, Norway, Puerto Rico, Saudi Arabia, Singapore, Switzerland, United Arab Emirates, United States of America

3-7

Other countries (DHL/UPS)

5-10

1. You can choose your preferred shipping method on the Order Information page during the checkout process.

2.Note: Shipping times may be affected during public holidays as manufacturers and couriers will limit their operations during these times. Though this is unfortunately out of our control, we will try our best to improve on this issue.

Delivered

Order Successful

After you have successfully placed your order you will receive email confirmation from us. If you have any requests for your order, kindly let us know as soon as possible before your item enters the processing stage.

Processing 
Note: In orders with more than one item, the processing time will be based on the item with the longest processing time. 
NOTE: For some handmade products, they may take longer than normal.
Please note that the processing time is not included in the shipping time. The total time it will take to receive your order is the processing time + the shipping time.
Total delivery time = Processing time + Shipping time.
Processing Time: 3-7days (Hand-made 5-10)
Shipping Time:

USA, Australia, Canada, Europe: 
7-18 days (standard shipping)and 5-8 days (express shipping)

South & Central America: 
30 days (standard shipping)and 6-12 days (express shipping)

Brazil: 
20 days (standard shipping) and 10 days (express shipping)

Middle East: 
7-15 days (standard shipping)and 6-10 days (express shipping)

Asia:about 3-10 days
Other Countries: about 20 days

If you have any issues with your order, you can submit a ticket to our Support Center for further assistance. Our dedicated CS team will contact you within 24 hours.

Tracking Your Order 
For tracking numbers, it may take a few days before they become active on the tracking website. If the information is not available please try again later. Please rest assured that the estimated shipping time is valid regardless of the tracking site updates. 
We highly recommend that customers purchase shipping insurance during the check out for peace of mind when waiting for their package.

Contact Us 
If any issue during the shipping time or after received the item, please feel free to contact us, our customer service representatives will offer you a satisfying solution.